For any questions on recent announcements, please contact:
InXpress Collins St (Australia) - Melvin (+61 3 7065 4116) / Naori (+61 3 7065 4117)
InXpress Tauranga (New Zealand) - Nico (+64 7 960 2888)
Not an InXpress customer?
Click here Australia / New Zealand
As of 9 May, 10:52AM
TNT Domestic
Collections with TNT Domestic appears to have been fixed but TNT is yet to send official communications on this. For the meantime, if you have urgent domestic shipments that need to be dispatched today and you do not have daily pick-up arrangement, please contact your dedicated Freight Consultant.
FedEx International
Users will see the error "ERR: INVALID.INPUT.EXCEPTION - Invalid field value in the input" when booking FedEx shipments. FedEx is looking into this and we will advise once fixed. If you have any FedEx shipment to book, please contact your dedicated Freight Consultant as they can manually arrange this for you.
Thank you very much for your patience.
As of 8 May, 3:18PM
We have been informed by TNT that there has been an ongoing issue with their booking system that occurred late yesterday, briefly fixed earlier today, and has once again occurred this afternoon.
TNT have advised the following:
"We experienced an outage with a component of our web services yesterday which prevented some shipments from being finalised. In addition bookings were not making it through to our operations teams in some cases. The services have been restored this morning however were receiving feedback that some web services are degraded in some cases."
In light of this, please monitor TNT Domestic bookings and services—both recent and upcoming—if any irregularities or issues please notify your Freight Consultant. We will continue to provide updates as more information becomes available. Thank you.
Please see the latest updates regarding U.S. customs regulatory changes.
U.S. Customs Regulatory Changes Overview: Reciprocal Tariffs & De Minimis
IMPORTANT: Shippers must provide complete and accurate Commercial Invoice data, including detailed goods descriptions, HTSUS classification, Country of Origin (COO), and ultimate consignee’s Tax ID/Social Security.
Disclaimer: While we strive for accuracy, this information is provided "as is," without warranty. For the latest updates, consult official sources.
Click here to view further information on Reciprocal Tariffs and De Minimis
Click here to view frequent customer FAQs on the Tariffs and De Minimis
Effective May 2, 2025, CBP is reinstating Informal Entry procedures for certain shipments. This follows a notice issued on April 24, 2025.
What This Means for Your Shipments:
Products made in China or Hong Kong (valued between USD $1 and $2,500):
Shipments not made in China or Hong Kong:
Shipments valued over USD $2,500:
Additional Notes:
Effective May 2, 2025, at 12:01 a.m. EDT, the U.S. duty-free de minimis treatment will be removed from products with a country of origin of China or Hong Kong SAR China, regardless of the shipment origin. There may be a volume surge or other situations that could impact your shipments in the next couple of weeks. Please be reminded to arrange your exports appropriately and leave enough buffer time to avoid unintended tariffs. FedEx's liabilities are limited per the standard conditions of carriage.
Our recommendations for customers to avoid customs delay
Customers who ship products with country of origin from mainland China and Hong Kong SAR China, Canada and Mexico to the United States regardless of the shipment origins should provide the necessary information on the air waybill and/or commercial invoice to avoid customs delay:
Incorrect or incomplete information submitted for customs clearance may be subject to service delay.
Crafty Simon
Two Melbourne Quarter, Level 2, Suite 229, 697 Collins Street, Docklands Victoria 3008, Australia
03 7065 4113
ABN 27 653 031 111
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